Part 3 | Best website builder for maker-led in-person workshops: inventory, staff, and daily operations
If you're just joining us, welcome to Part 3 of our 4-part series reviewing the core features of a website builder for workshops, classes, and courses! If you'd like to catch up and meet the studio owner we're finding a new platform for, head over to the introduction here.
Part 1 covered bookings and ticketing, part 2 covered loyalty programs and email marketing. And today we're covering the operational day-to-day mechanics of running your business: inventory, point of sale, Faire and wholesale, staff access, and design.
Inventory and point of sale
Squarespace has the strongest safety net of the four, and it's not even close. It's the only one with a genuine no-oversell guarantee: once a product hits zero stock, customers simply can't add it to cart, and a cart-hold system reserves items for 5 to 20 minutes after someone adds them, so two shoppers can't both walk away thinking they bought the last one. It also sends native low-stock alerts by email and push notification, no app required.
Shopify is the fastest platform to actually edit: bulk changes happen right in the admin, spreadsheet-style, no CSV export and re-import like Square requires. But it only stops selling at zero stock if you've specifically opted into that setting per variant, and it has no native low-stock alerting at all, a gap that's about to widen since Stocky, Shopify's own free forecasting tool, is being shut down entirely by the end of August 2026. Replacement apps run anywhere from $3 to $79 a month depending on how much forecasting you actually need. And real point-of-sale functionality, the kind with staff roles and multi-location support, sits behind an $89-a-month, per-location add-on; the free tier bundled into every plan only covers the basics.
Wix runs a native POS that keeps online and in-person stock synced in real time, and you get to choose exact quantity tracking or a simple in-stock/out-of-stock toggle per product. The toggle's convenient, but it won't tell you exactly how many units are left, only whether any exist at all. And if you're not using an instant-clearing payment method, you'll want inventory to update the moment an order's placed rather than once it's paid, or a second customer could buy your last unit before the first payment clears.
Square, meanwhile, only checks stock at checkout, not the moment something's added to a cart, so a customer can technically add more than you have and only find out it's unavailable once they try to pay. Bulk updates across your whole catalog only happen through a CSV export and re-import, and sellers on Square's own community forums report real lag, sometimes hours, between a backend inventory change and what actually shows on the live site. Not a great setup for an ecommerce heavy business.
Faire and wholesale
If Faire is a large part of how you sell, Shopify and Square are really your only two options. Both have official, first-party integrations, free with Shopify, built directly into Square's POS, and both keep inventory, orders, and bestseller data in sync automatically. Wix has an integration with Faire only if you sell through Faire, not if you're buying through Faire. And it built via a third-party app instead of something Wix built itself. Squarespace has no Faire integration at all, official or third-party, the clearest gap of the four if wholesale is a real piece of your revenue.
Who gets access to what
Squarespace has a lot of flexibility. Nine distinct, purpose-built roles, not one generic custom-permissions system, mean you can hand a part-time assistant the Store Manager role, letting her manage products, orders, and fulfillment, without also handing over your site's design or your billing. Square comes close, with unlimited users and unlimited custom permission sets once you're on the Plus or Premium tier. Wix allows 5 to 10 users depending on plan, with fully custom roles. Shopify is the one to watch: zero staff users at all on its Starter or Basic plans, capped at just 5 even one tier up on Grow. You'd need to reach the $299/month Advanced plan before that cap loosens to 15.
Design and fonts
If matching your actual brand font matters to you (and let's be honest -- it should!), Squarespace is the most permissive of the four: native upload, no plan restriction, no code, just drag the font file in. Wix is close behind, also native, also no code, just keep your font files under 4MB so they don't slow the site down. Square offers custom font import too, but only on its Plus tier. Shopify asks the most of you here: there's no font upload option in the editor at all, so a real custom brand font means editing theme code directly or installing an app.
Digital products and subscriptions
Squarespace and Wix both build this in without an added app. Squarespace's digital downloads and subscriptions are fully native, though downloads expire 24 hours after purchase and you can only sell one download product per transaction. Wix lets any physical product convert into a recurring subscription right from its own settings, and digital delivery links stay live for 30 days.
Shopify asks you to install its own free apps for both, Digital Products and Shopify Subscriptions, a real feature, just one more setup step sitting outside the core product editor instead of already being there.
Square splits the two, interestingly. Subscriptions are genuinely native and free of any extra monthly fee, but only on the Plus and Premium tiers. Digital downloads are the opposite story: there's no automated delivery at all. You're stuck manually emailing each file to each customer, unless you bring in SendOwl, the same $39/month app that showed up back in Part 1 to automate ticket confirmations.
No single platform wins every one of these. Squarespace runs the tightest ship operationally, but skips Faire entirely. Shopify handles wholesale and bulk editing best, but makes you pay or build your way into basic staff access and digital delivery. Square and Wix each land somewhere in between. Which of these actually matters most to you is fully dependent on your business priorities, largest revenue streams, and how much you're able to spend per month -- and that's exactly where we're headed next.
Part 4 covers the real cost, plan pricing, and transaction fees, plus, my own take on which platform fits your business, and a downloadable worksheet to help you score it for yourself.
